Privacy Policy
INTRODUCTION
Welcome to American Property Management’s (“Company,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, retain, and protect information collected through lamanagement.org (the “Website”), rental inquiries and applications, maintenance requests, communications, and other interactions with our business.
This Privacy Policy is intended to comply with applicable California privacy laws, including the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
NOTICE AT COLLECTION
We may collect personal information and sensitive personal information from consumers, tenants, prospective tenants, vendors, and Website visitors for the business purposes described in this Privacy Policy.
We do not sell personal information.
We do not knowingly share personal information for cross-context behavioral advertising purposes.
We collect and use personal information only for legitimate business, operational, legal, and property management purposes.
CATEGORIES OF PERSONAL INFORMATION WE COLLECT
The categories of personal information we may collect include:
Category | Examples |
|---|---|
Identifiers | Name, address, email address, phone number, IP address |
Personal Records | Rental applications, lease-related records |
Financial Information | Income verification, banking information where provided |
Protected Classification Information | Information required by law in connection with housing applications |
Commercial Information | Service history, maintenance requests |
Internet Activity | Browser activity, Website usage, cookies |
Geolocation Data | Approximate location derived from IP address |
Communications | Emails, phone calls, text messages, submitted forms |
Sensitive Personal Information | Social Security number, driver's license number, government-issued identification, credit and background screening information |
SENSITIVE PERSONAL INFORMATION
Depending on the services requested or applications submitted, we may collect certain categories of sensitive personal information, including:
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Social Security number
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Driver’s license number or state identification number
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Passport number or other government-issued identification
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Financial account information
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Credit history and background screening information
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Information contained in rental applications
We collect and use sensitive personal information only as reasonably necessary to:
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Process rental applications
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Verify identity
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Conduct background and screening checks
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Prevent fraud and unauthorized activity
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Comply with legal obligations
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Provide property management services
We do not use or disclose sensitive personal information for purposes beyond those permitted under California law.
SOURCES OF INFORMATION
We may collect personal information from the following sources:
Source Category | Examples |
|---|---|
Directly From You | Forms, applications, emails, phone calls |
Automatically Through Technology | Cookies, analytics tools, server logs |
Third Parties | Screening providers, public databases, service providers |
Communications | Maintenance requests, inquiries, support interactions |
HOW WE USE PERSONAL INFORMATION
We may use personal information for business and operational purposes, including:
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Providing property management services
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Processing rental inquiries and applications
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Conducting identity verification and background screening
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Communicating with tenants, applicants, vendors, and prospective residents
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Responding to maintenance requests
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Improving Website functionality and user experience
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Detecting fraud or unauthorized activity
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Complying with legal obligations
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Enforcing agreements and policies
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to:
Recipient Category | Purpose |
|---|---|
Service Providers | Website hosting, maintenance, operational support |
Screening Providers | Background and credit verification |
Professional Advisors | Legal, accounting, insurance services |
Government Agencies | Compliance with legal obligations |
Contractors and Vendors | Operational and property management support |
We do not knowingly share personal information for targeted advertising purposes.
COOKIES AND TRACKING TECHNOLOGIES
Our Website may use cookies, web beacons, analytics tools, and similar technologies to improve functionality and analyze Website traffic.
Cookies are small files stored on your device that help improve user experience and Website performance.
You may configure your browser to refuse cookies or notify you when cookies are being used. Certain Website functions may not operate properly if cookies are disabled.
TEXT MESSAGES AND COMMUNICATIONS
If you provide your mobile phone number, you consent to receive communications from American Property Management related to rental inquiries, property management services, maintenance requests, appointments, and related business purposes.
Message and data rates may apply depending on your mobile carrier.
You may opt out of text communications at any time by replying STOP or contacting us directly.
BACKGROUND AND SCREENING CHECKS
In connection with rental applications, we may conduct background checks, identity verification, employment verification, credit checks, and other lawful screening activities through third-party providers.
By submitting a rental application, you acknowledge and consent to such screening activities as permitted by applicable law.
DATA RETENTION
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations.
Examples of retention periods may include:
Record Type | Estimated Retention Period |
|---|---|
Rental Applications | Up to 7 years |
Lease and Tenant Records | Duration of tenancy plus applicable legal retention periods |
Maintenance Requests | Up to 5 years |
Communications | Up to 5 years |
Website Analytics Data | As reasonably necessary for operational purposes |
Retention periods may vary depending on legal, regulatory, operational, or contractual requirements.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), including the right to:
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Request access to categories and specific pieces of personal information we collect
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Request deletion of certain personal information
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Request correction of inaccurate personal information
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Request information regarding disclosure of personal information
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Limit use and disclosure of sensitive personal information where applicable
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Not be discriminated against for exercising your privacy rights
To exercise your California privacy rights, contact us using the information below.
GLOBAL PRIVACY CONTROL
Our Website may recognize browser-based opt-out preference signals, including Global Privacy Control (“GPC”), where legally required.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through our Website or systems.
PHYSICAL RECORD SECURITY
We maintain physical records containing personal information in secure, access-controlled areas. All physical documents are stored in locked filing cabinets located within secured office spaces with restricted access.
Access to these records is limited only to authorized personnel who require such access to perform legitimate business and property management duties. We take reasonable administrative and physical safeguards to protect physical records from unauthorized access, loss, theft, or misuse.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of third-party websites.
We encourage users to review the privacy policies of any third-party websites they visit.
BUSINESS TRANSFERS
In the event of a merger, acquisition, restructuring, financing transaction, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.
CHILDREN UNDER 13
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will delete such information.
CHANGES TO THIS PRIVACY POLICY
We may revise and update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Your continued use of the Website following any updates constitutes acceptance of the revised Privacy Policy.
CONTACT INFORMATION
American Property Management
1460 Westwood Blvd. Suite 200
Los Angeles, CA 90024
Email: info@lamanagement.org
Website: www.lamanagement.org